Personality Development / Public Speaking / Image Management Course
Contents
Bingo
Name:___________
DOB:_/___/____/ POB:__________
Father’s
Name _________; Mother’s Name __________
School
________________; College _____________
Address_______________(Area);
Color of
your shirt/pants/suit/dress ______________
1. Fill the form
2. Find common interests (Maximum common
interests wins)
3. Make a signboard [later]
What have you learnt about the following
in this workshop?
Name:
Email Address:
|
Business Etiquettes
|
Verbal Communication
Non Verbal Communication
Email writing
|
|
Assertive Communication
|
Types of Communication
What is assertive communication
|
|
Time Management
|
How to manage your time effectively?
Discuss principle of eliminate, automate,
delegate.
|
First impression is the last impression
·
Apparel
oft proclaims the man
·
Think
positive look positive
·
Use
positive affirmations to guide your subconscious… repetition are the key.
Business
Dressing
·
Formal
attire for men and women
·
Color
of your dress
·
Business
meetings – formal, informal, semi-formal
·
Dress
according to occasion
Greetings,
handshake, Professional conduct
·
Gender
sensitivity
·
Type
of handshake – Firm and assertive
·
How
to behave in office premises
Business
communication
·
Verbal
and non verbal communication
·
Oral
and Written
·
Rules
– Clear Concise Correct Complete Courteous
Telephone
etiquettes
·
Prior
appointment
·
Quality
of voice [Content words / Function words / Tone / Intonation]
·
The
folder of accent..
·
Your
smile changes the tone of your voice..
·
Make
the other person at least smile with your genuinity.
·
Take
notes
·
Follow-up
with mail
Email
etiquettes
·
When
to write an email…
·
Pick
up the phone and speak
·
Salutation
/ Come straight to the point / Business language / rule of cc and bcc
·
Scope
/ Tone / Organization Purpose [STOP]
·
Prompt
/ Plan / Produce / Proofread
·
Use
some standard formats of
Business
meetings
·
Be
on time
·
Carry
your diary or journal
·
Review
the agenda before the meeting
·
Take
your notes with you
·
Business
cards
i.
Professional
format
ii.
The
right way to share and business cards
Body
Language
·
Amy
cuddy… Mind controls body.. body controls mind..
·
Other
examples.. Mind thinks in terms of images. 1 2. 3.. at the count of three..
clap…
·
Reading
exercise / Tied elephant Chin and cheek exercise.
Assertive
Communication
·
Types
of communication—assertive / submissive / aggressive
·
Meeting
with the principal
·
Interview
of 3 idiots..
·
Importance
of assertive communication
·
Assertive
communication is not submissive communication
·
Wear
failures on your sleeves… steve jobs and Sunder Pichai..
Time
Management
·
Eliminate..
Automate.. Delegate.
Further reference
How Mind Works
•
The phaonmneel pweor of the hmuan
mnid: I cdnuolt blveiee taht I cluod aulaclty uesdnatnrd waht I was rdgnieg.
Aoccdrnig to a rscheearcr at Cmagbride Uinervtisy, it deosn't mttaer in waht
oredr the ltteers of a wrod are, the olny iprmoatnt tihng is taht the frist and
lsat ltteer be in the rghit pclae.
•
The rset can be a taotl mses and you
can sitll raed it wouthit a porbelm. Tihs is bcuseae the huamn mnid deos not
raed ervey lteter by istlef, but the wrod as a wlohe. Amzanig huh?
1.
Mind is creative and intuitive
2.
We think in pictures [Clap/Touch your
chin]
3.
Mind controls body.. body controls
mind..
4.
You can change your body language to
change how you think
5.
Amy Cuddy’s presentation… ted.com
6.
Ppt.. mind works.. difference between
sight and vision.. [what Arjuna saw was sight.. what Krishna told was vision]
7.
Change your context; change your life…
Questions based on how you see your life..
Details of Body Language
Your dress-up / Your Handshake / Your
behavior
Ted Talks and What you can learn
from them
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Ted talk / Person / Incidence
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Story
|
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Ananda Shankar: Fighting cancer
with dance
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How changing the context of her
disease changed her mind-set and helped her to overcome cancer
|
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Simon Sinek
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The concept of golden circle.. Whyà Whatà How
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Rick Warren
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Leadership is stewardship
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Richards St John
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Success is a continuous process
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Amy Cuddy
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Body language Mind controls body…
body controls mind..
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Kiranbir Sethi
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How schools should function..
Learning by examples..
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Amy Purdy
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If your life were a book and you
were the author, how would you want your story to go..
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Steve jobs
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Love what you do
|
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Elon Musk
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Winning is the only option… follow
your passion
|
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Volkswagen story
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The story of failed ambitions
|
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Nokia Story
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Story of proud
|
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Google vs. Yahoo
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Customer convenience is supreme
|
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Story of right brothers and Samual
peripoint Langley
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Your passion is more important than
your resources…
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Sadguru Jaggi Vasudev
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Spirituality with science
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Aimee Mulins
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Changing my legs—and my mindset
|
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Lost job
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Found passion for my life.
|
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Could not clear MBA in first round
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Understood English and Math
better.. gave me a reason to have many successes..
|
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Sunder pichai
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Wear failure as your badge..
|
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Power of mind – Deepak Chopra and
Oprah winfry
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Rotating a piece of something on a
thread.. move forward and backward.. move round.. change direction..
|
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Change your words change your world
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I am blind
Today is a nice day and I cant seet
it.
|
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Slaps on the sand
Gratitude on the stone
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The story of two friends.. one
slapped another… write it on the sand… Today my friend saved my life.. write
it on the stone.. engrave it..
|
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Scars on the hand.. scars on the
legs..
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A body was swimming.. went to the
middle of the sea… got caught by an alligator… struggle.. mother saw him..
ran to the shore… alligator caught him… farmer.. shot him.. scars on the arms…
scars the hands.. God wont let you go..
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Your
self esteem is the key
1. a. story of a Rs. 2000/-… A Rs. 2000
note does not lose its value even when it is mutilated or mistreated… it is not
something which is written on the sheet.. it is something which is there
inside.. I can not write Rs. 5000 with my hands on a beautiful sheet and wil
have it… have a beautiful sheet. And write it main dharak ko Rs. 2000 dene ka
wada karta hoon… business etiquette is not how the world treats you.. business
etiquettes is how you treat the world..
Example
of Dhoni and Kohli
Simon
sinek golden triangle.. draw it.
Life
changes by changing the context of life.. not by changing the content of life.
Why
business etiquettes… Why?
The
feminine and masculine characters…
experience
orientation and result orientation.. a happy marriage between the two is
possible..
2. Story of Rs. 2000
3. Whyà How à What
Boy’s Job Appraisal
A little boy went into a drug store, reached for a soda carton
and pulled it over to the telephone. He climbed onto the carton so that he
could reach the buttons on the phone and proceeded to punch in seven
digits (phone numbers). The store-owner observed and listened to the
conversation.
Boy: ‘Lady, Can you give me the job of cutting your lawn?
Woman: (at the other end of the phone line): ‘I already have
someone to cut my lawn.’
Boy: ‘Lady, I will cut your lawn for half the price of the
person who cuts your lawn now.’
Woman: I’m very satisfied with the person who is presently
cutting my lawn.
Boy: (with more perseverance): ‘Lady, I’ll even sweep your curb
and your sidewalk, so on Sunday you will have the prettiest lawn in all of
Palm beach, Florida.’
Woman: No, thank you.
With a smile on his face, the little boy replaced the receiver.
The store-owner, who was listening to all this, walked over to the
boy.
Store Owner: ‘Son… I like your attitude; I like that positive
spirit and would like to offer you a job.’
Boy: ‘No thanks.’
Store Owner: But you were really pleading for one.
Boy: No Sir, I was just checking my performance at the Job I
already have. I am the one who is working for that lady I was talking to!’
Moral: This is what we call ‘Self Appraisal’. Every time
if we don’t get ahead of others, we blame others for it. We should look
to our self and compare, find own weaknesses and work hard to throw away
weaknesses. Always Work Hard, Honest and with full Dedication. It
will always pay up.
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